Datenschutzerklärung

Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy describes how Blomberg Hvid Engineering ApS (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal information when you visit, use, make a purchase from, or otherwise interact with wkboui.shop (the “Site”), including when you contact our customer service.

We respect your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable.

1. Data Controller

The data controller responsible for the processing of personal data through this Site is:

Blomberg Hvid Engineering ApS
Søndergård 12
Nørre Lyndelse
5792 Årslev
Denmark

Company Registration Number (CVR): 46615891
Website: wkboui.shop
Email: support@wkboui.shop
Telephone: +45 53 35 56 70

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

support@wkboui.shop

2. Personal Data We Collect

The personal data we collect depends on how you interact with our Site and services.

We may collect the following categories of personal information.

2.1 Information You Provide to Us

When you place an order, contact us, request customer support, return a product, request a refund, or otherwise interact with us, we may collect:

  • First and last name

  • Billing address

  • Shipping address

  • Postal code

  • Email address

  • Telephone number

  • Order number

  • Products ordered

  • Delivery information

  • Payment status

  • Return and refund information

  • Customer service communications

  • Information you voluntarily provide to us

3. Order and Transaction Information

When you make a purchase through our Site, we process information necessary to:

  • Receive and confirm your order

  • Process and manage your purchase

  • Arrange delivery

  • Communicate with you regarding your order

  • Process returns and refunds

  • Prevent fraudulent or unauthorized transactions

  • Maintain legally required transaction records

Your order information may include:

  • Products purchased

  • Order value

  • Order date

  • Delivery address

  • Shipping status

  • Payment method

  • Payment status

4. Cash on Delivery Information

We offer Cash on Delivery (COD) where available.

When you choose Cash on Delivery, we may process personal information necessary to:

  • Confirm your order

  • Arrange delivery

  • Communicate your order details to the relevant delivery provider

  • Confirm whether payment has been collected

  • Process a return or refund where applicable

For Cash on Delivery orders, the shipping or delivery provider may receive information such as:

  • Your name

  • Delivery address

  • Telephone number

  • Order reference

  • Amount payable upon delivery

If a refund for a Cash on Delivery order cannot be returned through the original payment method, we may request additional payment information, such as bank account details, solely for the purpose of processing your refund.

5. Information Collected Automatically

When you visit our Site, certain information may be collected automatically from your browser or device.

This information may include:

  • IP address

  • Browser type

  • Browser version

  • Device type

  • Operating system

  • Language settings

  • Time zone

  • Referring website

  • Pages visited

  • Products viewed

  • Date and time of your visit

  • Website interactions

  • Session information

  • Cookie identifiers

  • Technical diagnostic information

This information may be collected through cookies, server logs, pixels, and similar technologies.

6. How We Use Your Personal Data

We may process your personal information for the following purposes.

6.1 Providing Our Services

We use personal information to:

  • Process your orders

  • Confirm purchases

  • Arrange delivery

  • Manage Cash on Delivery transactions

  • Provide order status information

  • Process returns and refunds

  • Provide customer support

  • Respond to inquiries

6.2 Communicating With You

We may use your contact information to:

  • Send order confirmations

  • Provide delivery updates

  • Respond to customer service inquiries

  • Communicate regarding returns or refunds

  • Provide important information regarding your purchase

  • Notify you about significant changes affecting our services

6.3 Security and Fraud Prevention

We may process information to:

  • Protect our customers

  • Protect our Site

  • Detect potentially fraudulent transactions

  • Prevent misuse or unauthorized access

  • Maintain the security of our systems

  • Investigate suspicious activities

6.4 Legal Compliance

We may process and retain information where necessary to:

  • Comply with tax obligations

  • Comply with accounting requirements

  • Maintain business records

  • Comply with consumer protection laws

  • Respond to lawful requests from authorities

  • Establish, exercise, or defend legal claims

6.5 Improving Our Services

We may use appropriate information to:

  • Understand how customers use our Site

  • Diagnose technical problems

  • Improve Site performance

  • Improve customer experience

  • Improve the functionality of our store

6.6 Marketing

Where permitted by applicable law, we may use your information for marketing purposes.

Where consent is legally required, marketing communications will only be sent after obtaining the appropriate consent.

You may withdraw your marketing consent at any time.

7. Legal Bases for Processing Personal Data

Where the GDPR applies, we process personal information only where we have an appropriate legal basis.

Depending on the circumstances, our legal bases may include:

Performance of a Contract

We process personal information where necessary to:

  • Process your order

  • Deliver purchased products

  • Manage Cash on Delivery

  • Handle returns and refunds

  • Provide customer support connected with your purchase

This processing is necessary to perform our contract with you or to take steps at your request before entering into a contract.

Compliance With Legal Obligations

We may process personal data where necessary to comply with applicable legal obligations, including:

  • Accounting requirements

  • Tax requirements

  • Consumer protection obligations

  • Regulatory obligations

  • Record-keeping requirements

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided that these interests are not overridden by your fundamental rights and freedoms.

Our legitimate interests may include:

  • Operating our online store

  • Improving our services

  • Providing customer support

  • Protecting our Site and systems

  • Preventing fraud

  • Securing transactions

  • Managing business relationships

  • Establishing or defending legal claims

Consent

Where required, we process certain personal information based on your consent.

This may apply, for example, to:

  • Certain marketing communications

  • Certain analytics technologies

  • Advertising technologies

  • Non-essential cookies

You may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

8. Shopify

Our online store is hosted and operated using the Shopify e-commerce platform.

Shopify provides the technical infrastructure that allows us to operate our online store and offer our products and services.

As part of providing these services, Shopify may process information relating to:

  • Your device

  • Your browser

  • Your use of our Site

  • Your purchases

  • Your checkout activity

  • Your interactions with our online store

Personal information may therefore be processed through Shopify's systems and infrastructure in connection with the operation of our store.

Shopify processes personal information in accordance with its applicable privacy and data protection documentation.

9. Sharing Your Personal Information

We may share personal information with third parties where necessary to provide our services, operate our business, comply with the law, or protect our legitimate interests.

These recipients may include the following categories.

Shopify and E-Commerce Service Providers

We may share or process information through Shopify and related service providers necessary for the operation of our online store.

Shipping and Delivery Providers

We may share information with shipping, courier, or delivery companies where necessary to deliver your order.

This information may include:

  • Name

  • Shipping address

  • Postal code

  • Telephone number

  • Email address

  • Order reference

  • Delivery instructions

For Cash on Delivery orders, information regarding the amount payable may also be provided to the delivery service where necessary.

Payment and Financial Service Providers

Where applicable, information may be processed by payment service providers, banks, or other financial institutions required to process payments or refunds.

IT and Technical Service Providers

We may use third-party providers that assist us with:

  • Hosting

  • Website functionality

  • IT infrastructure

  • Security

  • Email communications

  • Customer service systems

  • Data storage

Professional Advisers

Where necessary, personal information may be shared with:

  • Accountants

  • Auditors

  • Lawyers

  • Insurers

  • Tax advisers

  • Other professional advisers

Public Authorities

We may disclose personal information where required by:

  • Applicable law

  • Court order

  • Regulatory requirement

  • Government authority

  • Law enforcement authority

  • Other legally binding requests

10. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to operate and improve the website.

Cookies are small files or similar technologies that may be stored on or accessed through your device.

We may use cookies for purposes including:

  • Keeping the Site operational

  • Maintaining shopping cart functionality

  • Remembering user preferences

  • Supporting checkout

  • Maintaining website security

  • Preventing fraud

  • Measuring website performance

  • Analytics

  • Advertising and marketing, where applicable

Strictly Necessary Cookies

Some cookies and technologies are necessary for the proper functioning of our Site.

These may be required for functions such as:

  • Shopping carts

  • Checkout

  • Security

  • Authentication

  • Network management

  • Remembering privacy preferences

These technologies may be used where permitted without consent under applicable law.

Optional Cookies

Where required by applicable law, non-essential technologies such as certain:

  • Analytics cookies

  • Advertising cookies

  • Marketing cookies

  • Tracking technologies

will only be activated after you have provided appropriate consent.

Where available, you can manage your preferences using the cookie banner or privacy preference controls provided on our Site.

You may withdraw your consent at any time through the available privacy settings.

11. Marketing Communications

If you subscribe to marketing communications, we may use your email address or other contact information to send promotional messages.

Where consent is required, we will only send such communications after receiving valid consent.

You may unsubscribe at any time by:

  • Using the unsubscribe link provided in our marketing emails, where available; or

  • Contacting us at support@wkboui.shop

Withdrawing from marketing communications does not prevent us from sending necessary transactional communications relating to:

  • Existing orders

  • Payments

  • Deliveries

  • Returns

  • Refunds

  • Security

  • Customer service requests

12. International Data Transfers

Our service providers may process personal data in countries outside your country of residence or outside the European Economic Area (“EEA”).

Where personal information protected by the GDPR is transferred outside the EEA, we or our relevant service providers will use an appropriate transfer mechanism where required by applicable law.

Depending on the circumstances, such safeguards may include:

  • An adequacy decision by the European Commission

  • Standard Contractual Clauses approved by the European Commission

  • Other legally recognized transfer mechanisms or safeguards

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required by applicable law.

The applicable retention period may depend on:

  • The nature of the information

  • The purpose of processing

  • Our contractual relationship with you

  • Tax requirements

  • Accounting requirements

  • Consumer protection requirements

  • Fraud prevention

  • Legal claims

  • Other statutory retention obligations

Where personal information is no longer required, we will delete, anonymize, or otherwise appropriately dispose of it, subject to applicable legal requirements.

14. Data Security

We use reasonable technical and organizational measures designed to protect personal information from:

  • Unauthorized access

  • Unauthorized disclosure

  • Accidental loss

  • Alteration

  • Destruction

  • Misuse

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You should therefore take appropriate steps to protect your own devices and account credentials.

15. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have the following rights, subject to the applicable legal requirements and exceptions.

Right of Access

You may request confirmation as to whether we process personal data concerning you and request access to that data.

Right to Rectification

You may request that inaccurate personal information be corrected.

You may also request completion of incomplete personal information where appropriate.

Right to Erasure

You may request deletion of your personal information in circumstances provided by applicable law.

The right to erasure is not absolute.

For example, we may need to retain certain information to comply with legal, tax, accounting, or other statutory obligations.

Right to Restriction of Processing

You may request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where legally applicable, you may request certain personal information that you provided to us in a structured, commonly used, and machine-readable format.

You may also have the right to request that such information be transmitted to another controller where technically feasible and legally applicable.

Right to Object

Where we process your personal information based on legitimate interests, you may have the right to object to the processing based on your particular circumstances.

You may object at any time to processing of personal information for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to Lodge a Complaint

If you believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority.

You may generally contact the data protection authority in your country or place of residence, place of work, or the location of the alleged infringement, subject to applicable law.

16. Exercising Your Privacy Rights

To exercise any applicable privacy or data protection rights, please contact us at:

support@wkboui.shop

Please provide sufficient information for us to understand and process your request.

Depending on the nature of your request, we may need to verify your identity before providing access to, correcting, or deleting personal information.

We will respond to valid requests within the time limits required by applicable data protection law.

17. Children's Privacy

Our online store is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where parental or guardian consent would be required under applicable law.

If you believe that a child has provided personal information to us improperly, please contact:

support@wkboui.shop

We will review the request and take appropriate action where required.

18. Third-Party Websites

Our Site may contain links to websites, platforms, or services operated by third parties.

When you leave our Site and access a third-party website, that third party's privacy practices apply.

We are not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business

  • Our services

  • Our Site

  • Our technology

  • Our service providers

  • Applicable laws and regulations

When this Privacy Policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

Where legally required, we will provide additional notice or obtain consent regarding material changes.

20. Contact Information

If you have questions about this Privacy Policy, the personal information we hold about you, or wish to exercise your privacy rights, please contact us:

Blomberg Hvid Engineering ApS

Website: wkboui.shop
Email: support@wkboui.shop
Telephone: +45 53 35 56 70
Company Registration Number (CVR): 46615891

Business Address:
Søndergård 12
Nørre Lyndelse
5792 Årslev
Denmark

Postal Code: 5792

Standard Shipping: Free Shipping
Payment Method: Cash on Delivery (COD) available