AGB
Terms of Service
Last Updated: August 12, 2026
Welcome to wkboui.shop.
These Terms of Service (“Terms”) govern your access to and use of wkboui.shop (the “Site”) and any purchases made through the Site.
The Site is operated by:
Blomberg Hvid Engineering ApS
Søndergård 12
Nørre Lyndelse
5792 Årslev
Denmark
Company Registration Number (CVR): 46615891
Email: support@wkboui.shop
Telephone: +45 53 35 56 70
Throughout these Terms, “we”, “us”, and “our” refer to Blomberg Hvid Engineering ApS.
By accessing our Site or placing an order, you agree to these Terms, subject to any mandatory rights available to you under applicable consumer protection law.
1. Scope of These Terms
These Terms apply to:
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Your use of wkboui.shop
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Orders placed through our online store
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Purchases of products offered through the Site
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Communications relating to orders and customer service
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Related services provided by us
Additional policies, including our:
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Privacy Policy
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Return and Refund Policy
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Shipping Policy
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Legal Notice
may also apply.
Where mandatory consumer protection law gives you rights that cannot legally be excluded or restricted, those statutory rights remain unaffected.
2. Eligibility
You must have the legal capacity required under applicable law to enter into a binding purchase contract.
If you are placing an order on behalf of a company, organization, or another person, you confirm that you are authorized to act on their behalf.
You must provide accurate and complete information when placing an order.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our Site are accurate.
However, minor differences may occur between product images displayed on a screen and the actual appearance of a product, particularly due to:
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Screen settings
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Lighting
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Photography
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Manufacturing variations
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Product updates
Such differences do not affect any statutory rights you may have where a product does not conform to the contract.
We may update product descriptions or information where reasonably necessary.
4. Product Availability
All products are subject to availability.
Placing a product in your shopping cart does not reserve that product.
If a product becomes unavailable after you place an order, we will inform you as soon as reasonably possible.
If we cannot fulfill an order for which payment has already been received, any amount due will be refunded in accordance with applicable law.
5. Prices
The price applicable to a product is the price displayed on the Site at the time you place your order, subject to correction of obvious errors where legally permitted.
The total amount payable will be displayed before you submit your order.
Any taxes, duties, or other charges that must be included or disclosed under applicable law will be handled accordingly.
Our standard shipping is free of charge.
We reserve the right to change prices for future orders at any time.
A price change will not affect an order that has already resulted in a binding purchase contract, except where otherwise permitted by law.
6. Placing an Order
To place an order, you must follow the checkout process shown on the Site.
Before submitting your order, you will have an opportunity to review relevant order information, which may include:
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Products selected
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Quantity
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Product price
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Delivery information
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Payment method
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Total amount payable
You are responsible for checking that the information provided is correct before submitting your order.
When you complete the checkout process using a button or other mechanism clearly indicating that the order involves an obligation to pay, you submit a binding offer to purchase the products in your order.
7. Order Confirmation and Contract Formation
After you submit an order, we may send you an electronic confirmation acknowledging receipt of your order.
An automatic acknowledgement of receipt does not necessarily constitute acceptance of your order unless expressly stated otherwise.
A purchase contract is concluded when we expressly accept your order or otherwise confirm acceptance in accordance with the checkout and order-processing procedure used by our store.
We reserve the right to reject or cancel an order where there is a legitimate reason, including:
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Product unavailability
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Incorrect or incomplete customer information
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Suspected fraud
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Technical errors
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Obvious pricing errors
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Delivery restrictions
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Legal or regulatory restrictions
Any statutory consumer rights remain unaffected.
8. Payment
We offer Cash on Delivery (COD) where available.
When Cash on Delivery is selected, payment is generally collected when the order is delivered.
Customers must provide accurate contact and delivery information and should ensure that the order can be received at the delivery address.
Additional payment options may be offered on the Site from time to time.
The payment methods actually available to you will be displayed during checkout.
9. Cash on Delivery
For Cash on Delivery orders, you agree to pay the amount shown during checkout when the order is delivered, subject to your statutory consumer rights.
Please ensure that:
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The delivery address is correct
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A valid telephone number is provided
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Someone is available to receive the shipment where necessary
If a Cash on Delivery shipment cannot be delivered, please contact us if you still wish to receive the order.
Nothing in this section limits your statutory right of withdrawal or other mandatory consumer rights.
10. Shipping and Delivery
We provide free standard shipping.
Available delivery destinations and any applicable delivery restrictions will be displayed through our Site or checkout process.
Estimated delivery times are estimates unless a specific binding delivery date has expressly been agreed.
Delivery times may be affected by circumstances outside our reasonable control, including:
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Carrier delays
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Weather conditions
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Customs procedures
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Public holidays
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Transportation disruptions
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Incorrect delivery information provided by the customer
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Events beyond our reasonable control
For more information, please refer to our Shipping Policy.
11. Right of Withdrawal
Consumers purchasing online may have a statutory right to withdraw from the purchase contract.
For consumers in Germany and other EU countries, this generally includes a 14-day right of withdrawal, subject to applicable legal conditions and exceptions.
For goods, the withdrawal period generally begins when you or a third party designated by you, other than the carrier, receives the goods.
You are not required to provide a reason for exercising a statutory right of withdrawal.
Detailed information regarding:
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How to exercise the right of withdrawal
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Return procedures
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Return shipping costs
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Refunds
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Exceptions
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The model withdrawal form
is provided in our Return and Refund Policy.
Nothing in these Terms limits your statutory right of withdrawal.
12. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy and applicable consumer protection law.
Where a valid refund is due, it will be processed in accordance with applicable legal requirements.
For Cash on Delivery orders, we may need to arrange a different refund method because an electronic refund to the original payment method may not be possible.
Where necessary, we may request suitable payment information, such as bank account information, solely for the purpose of processing the refund.
13. Defective or Non-Conforming Products
Your statutory rights relating to defective or non-conforming goods remain fully applicable.
If a product:
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Is defective
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Arrives damaged
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Does not correspond to the product ordered
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Does not conform to the contract
please contact us at:
Please provide your order number and a description of the issue.
Where appropriate, we may also request photographs or other reasonable evidence to help us assess the problem.
Depending on the circumstances and applicable law, available remedies may include:
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Repair
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Replacement
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Price reduction
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Refund
These statutory rights are separate from your 14-day right of withdrawal.
14. Customer Responsibilities
When using our Site, you agree not to:
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Provide false or misleading information
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Place fraudulent orders
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Attempt to gain unauthorized access to our systems
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Introduce viruses, malware, or harmful code
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Interfere with the operation or security of the Site
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Use the Site for unlawful purposes
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Violate the intellectual property rights of others
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Copy or exploit Site content unlawfully
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Use automated systems to disrupt or abuse the Site
We may restrict access where reasonably necessary to protect our Site, customers, or legal rights.
15. Intellectual Property
Unless otherwise stated, the content made available through our Site, including:
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Text
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Graphics
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Website design
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Logos
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Images
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Product presentation
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Videos
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Layout
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Software
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Other original content
is owned by us, licensed to us, or otherwise used with authorization.
You may use the Site for personal and lawful purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from protected Site content without appropriate authorization, except where permitted by law.
16. Third-Party Services
Our store may use third-party services to provide features such as:
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E-commerce infrastructure
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Hosting
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Delivery
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Payment processing
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Customer communications
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Analytics
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Technical services
Our online store is operated using the Shopify platform.
Certain third-party services may be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites or services that we do not control, except to the extent responsibility cannot legally be excluded.
17. Third-Party Links
Our Site may contain links to websites operated by third parties.
These links may be provided for convenience or informational purposes.
We do not control independent third-party websites and are not responsible for their content, security, availability, products, or privacy practices.
You should review the applicable terms and privacy policies before using third-party services.
18. Privacy and Personal Data
Your personal data is processed in accordance with our Privacy Policy and applicable data protection law.
Our Privacy Policy explains, among other things:
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What personal data we collect
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Why we process it
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Our legal bases for processing
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How information may be shared
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Cookies and similar technologies
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Data retention
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Your applicable privacy rights
For privacy-related questions, contact:
19. Errors and Incorrect Information
We make reasonable efforts to ensure that information displayed on our Site is accurate.
However, errors may occasionally occur in:
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Product descriptions
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Prices
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Availability information
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Promotions
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Delivery information
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Technical specifications
Where we identify an error, we may correct it.
Any action taken in connection with an incorrect price or other material error will remain subject to applicable contract and consumer protection law.
Nothing in this section allows us to remove rights that consumers have under mandatory law.
20. Promotions and Discount Offers
From time to time, we may offer:
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Discount codes
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Promotional offers
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Special prices
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Limited-time campaigns
Unless otherwise stated, promotional offers:
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Apply only during the stated promotional period
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May be subject to eligibility conditions
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May not be combined with other promotions
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May be limited to certain products or customers
Specific promotion terms displayed with an offer will apply in addition to these Terms.
Mandatory consumer rights remain unaffected.
21. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
In particular, nothing in these Terms is intended to exclude or restrict liability for:
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Intentional misconduct
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Gross negligence where liability cannot legally be restricted
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Injury to life, body, or health
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Fraudulent concealment
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Mandatory product liability
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Breach of mandatory consumer protection obligations
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Any other liability that cannot legally be excluded or limited
For ordinary negligence, liability may be limited only to the extent permitted by applicable law.
Your statutory rights as a consumer remain unaffected.
22. Force Majeure and Events Beyond Our Control
We are not responsible for delays or failures caused by events outside our reasonable control to the extent permitted by applicable law.
Such events may include:
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Natural disasters
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Severe weather
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War
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Civil unrest
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Government restrictions
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Epidemics or pandemics
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Transportation disruptions
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Major network failures
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Carrier interruptions
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Strikes
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Other comparable events beyond our reasonable control
This provision does not affect mandatory consumer rights, including rights arising from legally binding delivery obligations.
23. Suspension or Termination of Site Access
We may suspend or restrict access to the Site where reasonably necessary for:
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Security
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Maintenance
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Fraud prevention
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Legal compliance
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Protection of our systems or customers
We may also restrict users who seriously or repeatedly violate these Terms.
This does not affect rights arising from purchase contracts already concluded or mandatory consumer protection law.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
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Our business
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Our services
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Website functionality
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Applicable laws
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Regulatory requirements
Updated Terms will be published on this page with a revised “Last Updated” date.
Changes will generally apply prospectively and will not retroactively alter the terms of an already concluded purchase contract unless permitted or required by applicable law.
25. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
The invalid provision will be treated in accordance with applicable law.
26. No Waiver
If we do not immediately exercise a right available to us under these Terms or applicable law, this does not automatically mean that we waive that right.
Any waiver will apply only to the extent legally permitted.
27. Governing Law and Consumer Protection
These Terms and contracts concluded through our Site are governed by the laws applicable under relevant national and European Union conflict-of-law rules.
To the extent that Danish law may validly be chosen or apply to the contractual relationship, such application does not deprive a consumer of mandatory protections granted by the law of the country of their habitual residence where those protections apply under European Union law.
In particular, consumers residing in Germany retain any mandatory German consumer protection rights that cannot legally be excluded by contractual agreement.
Nothing in these Terms is intended to restrict mandatory rights available to consumers under applicable German or European Union law.
28. Disputes
If you have a complaint regarding an order or our services, please contact us first at:
We will make reasonable efforts to resolve the matter directly with you.
Nothing in these Terms limits your right to seek remedies before a competent court or through an applicable consumer dispute resolution mechanism where such rights exist under mandatory law.
The competent jurisdiction will be determined in accordance with applicable national and European Union rules governing consumer disputes.
29. Entire Agreement
These Terms, together with the policies and information expressly incorporated into them, constitute the terms governing your use of our Site and purchases from us, subject to mandatory applicable law.
Relevant policies may include:
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Privacy Policy
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Return and Refund Policy
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Shipping Policy
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Legal Notice
If there is a conflict between these Terms and mandatory consumer protection law, mandatory law will prevail.
30. Contact Information
If you have questions about these Terms, an order, or our services, please contact us:
Blomberg Hvid Engineering ApS
Website: wkboui.shop
Email: support@wkboui.shop
Telephone: +45 53 35 56 70
Company Registration Number (CVR): 46615891
Business Address:
Søndergård 12
Nørre Lyndelse
5792 Årslev
Denmark
Postal Code: 5792
Standard Shipping: Free Shipping
Payment Method: Cash on Delivery (COD) available